Quality Accreditation & Environmental Controls

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	Warwickshire Works
	Driving is not just a job for Derek Nykamp, it has been a lifelong passion. Combine that with his experience and professionalism and the result is an excellent ambassador for Pinnacle Chauffeur Tra

	Nottingham's Motoring
	THE new local franchisee of Pinnacle Chauffeur Transport is planning to expand his business early next year, despite the recession. Bob Whittaker took over the Nottinghamshire and De

	Best Value By Far
	In these very challenging economic times, Pinnacle looks to deliver clear value benefits to its clients - be they corporate, public sector or private individuals. Where Can Pinnacle Actually Save

Events >

	npower Test - 3rd - England v Pakistan
	18th - 22nd August 2010 at The Brit Oval

	NatWest Series - One Day International - 4th - England v Pakistan
	Monday 20th September 2010 at Lord's Cricket Ground

	npower Test - 4th - England v Pakistan
	Thursday 26th August 2010 at Lord's Cricket Ground

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Testimonials >

Thanks very much

Firstly, thanks very much for the cars you supplied for us on 6^th October; the team were really impressed with the cars and drivers and said it made the day run really smoothly for them.

Thanks very much

Thanks very much for your service last week – it all went very smoothly! Please pass on our thanks to the drivers.

First trip to UK

The chauffeur service was very satisfactory – having a car on hand for the three transfers made the trip less grueling. I think we were very lucky with the driver we got – David was very professional, on time and flexible. He took the needs of his customers into account and, having realized that it was Ann and Rick’s first trip to the UK, he added extra sightseeing detours to Buckingham Palace and Windsor Castle. He also proposed a change in itinerary because of heavy traffic on the way home to make sure I made my flight.

ACTION ON QUALITY ACCREDITATION & COMPLIANCE WITH ISO 9000

To date, Pinnacle has been able to demonstrate its quality through excellent service delivery. We are always happy to consider necessary accreditation for our customers as we see our business and network grow. It is important to point out that we believe in a truly bespoke service and while we do have certain systems in place, our focus is very much on delivering a tailored service package to each customer. This does not preclude us from following a route towards a quality accreditation. It may be necessary however to clearly identify the objectives of such a project for Pinnacle and our client.

ACTION TO OBTAIN ENVIRONMENTAL MANAGEMENT ISO 14001

Clearly, the environmental impact of our service is mainly based around the transportation of personnel in our Pinnacle vehicles. Pinnacle continually looks to reduce its impact on the environment in a number of ways. These are:

Vehicle power units - Pinnacle is in the process of assessing the environmental and service benefits of a number of power units. We use petrol, diesel and LPG vehicles. No clear winner can be chosen, each having different environmental impacts and benefits.

Fuel Options - We are committed to increasing our use of Bio-diesel. Availability and economic issues preclude us from committing to only Bio-diesel, but our use of this fuel is increasing.

Occupancy - Whilst this is clearly at the discretion of our customers, each of our vehicles has the ability to carry up to six passengers. As such we can represent a very low environmental impact compared to other transport solutions when considering the full door-to-door cost.

Network Logistics - As a truly nationwide network, we deliver our necessary business transport services to our national customers effectively. With central control of this network, we are able to reduce unnecessary mileage and the its environmental impact.

We are happy to consider pursuing environmental management accreditation.